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Positions Location:
Lansing, MI

Job Description

General  Purpose of Job:  

 This position is to represent all Medical Assistant positions throughout Sparrow Health System, including Family Practices, Specialty Offices, and Urgent Care/FastCare clinics.

Responsible   for the efficient and effective processing of patients through the  practice/clinic.  Assists providers in   providing quality, compassionate patient care.

Essential  Duties:

This   job description is intended to cover the minimum essential duties assigned on   a regular basis.  Associates may be   asked to perform additional duties as assigned by their leader. Leadership   has the right to alter or modify the duties of the position.

  • Prepares   patient for examination.  Obtains vital   signs and chief complaint.  Appropriately documents information obtained.
  •  Performs laboratory and diagnostic testing.
  •  Answers, screens and triages telephone calls.  Takes accurate messages and distributes to the appropriate personnel within the guidelines of the practice.
  • Schedules tests and referral appointments for patients.
  • Administers oral and injectable medication.  Phones prescriptions to pharmacies.
  • Engages and helps promote patient/family teaching as   appropriate; and provides an educational environment for patients and patient families.
  • Maintains practice standards by participating in in-services, committees, etc.  May assist in developing and implementing quality control and  practice policies.
  • Inventories, orders and restocks areas as necessary.
  • Maintains and cleans equipment and environmental safety as   required.
  • Provides clerical services as required to maintain an effective practice flow.

Required Responsibilities of the Associate:

  • Demonstrates   knowledge and maintains and respects patient right to privacy by following   the HIPAA Privacy and Security policies and procedures.
  • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence).
  • Role model behaviors that value the diversity of our associates, patients and customers  and supports creating an environment that is inclusive, welcoming and respectful.
  • Communicates   with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank).
  • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities.

Job Requirements

Work Experience
  • Specialty clinics may require six months specialty experience
  • Relevant clinical experience/education within the past 5 years
  • Experience with EMR preferred
  • High School Diploma, GED or the successful completion of twelve grades combined with the continued enrollment in an Early College Program.
  • Successfully complete a Medical Assistant program, including externship.
  • For consideration at the TCI Clinics Only: Graduate of an accredited MA, Cardio Tech, EMT, Paramedic, or LPN Program.
Specialized Knowledge and Skills
  • Ability to work as part of a team to provide quality patient care.
  • Demonstrates a positive team attitude and has interpersonal skills to effectively and appropriately communicate with clients, families, providers, and co-workers
  • Necessary visual and auditory acuity to monitor patient’s condition and operate department equipment.

Sparrow Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

**This position is posted to represent all Medical Assistant positions at Sparrow Health System, including Family Practices, Specialty Offices, and Urgent Care/FastCare Clinics**

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